Who we are

Our website address is: https://peonyblushflowers.com.au

At Peony Blush Flowers, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your information in line with the Privacy Act 1988 (Cth).

What information we collect

We may collect the following personal information when you interact with us:

Any other information you give us (like when you contact us, sign up to our mailing list, or leave a note with your order)

Your name

Contact details (like email address, phone number, delivery address)

Payment information (only processed securely through third-party providers)

Order and purchase history

How we collect your information

We collect your information when you:

Visit our website (we may use cookies to improve your experience)

Place an order on our website

Contact us via email, phone, or social media

Enter a promotion or giveaway

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

You can disable cookies in your browser settings if you prefer not to use them.

Why we collect your information

We collect your information so we can:

Comply with legal obligations

Process and deliver your orders

Contact you about your order or enquiry

Send you updates, special offers, and newsletters (only if you’ve opted in)

Improve our website and services

How we protect your information

We take steps to keep your information safe. This includes:

  • Using secure systems to store data
  • Limiting access to authorised people only
  • Using trusted third-party platforms for payments and newsletters

We never sell your information. If we ever need to share your data (like with a delivery service), we only share what’s necessary to complete your order.

Your rights

You can:

Contact us if you’re concerned about how your information is being handled

Ask to access or correct your personal information at any time

Opt out of marketing emails by clicking “unsubscribe”

Changes to this policy

We may update this policy from time to time. If we do, we’ll post the updated version on our website.

Contact us

If you have any questions about this policy or how your information is handled, please contact us at: (03) 9434 3005